A Higher Level of Connection
Since 2003, we’ve pushed the boundaries of hospitality and multi-dwelling technology , launching industry-firsts like our SmartRoom, TV Casting Solutions, and Fusion Platform. But our story isn’t just about innovation — it’s about the people behind it, the ones ensuring every upgrade works seamlessly for you and your guests or residents.
Touchstone 1 is large enough to provide top-notch service nationwide, yet not so large that we can’t offer customized, personalized solutions and service. It all comes down to our way of doing business: As we innovate, we also elevate — our people and their skills. While elevating your experience. And your users’ satisfaction. This way, we all sleep better.
Best Place to Work
There’s a reason professionals in our industry keep making their next career choice joining us (and staying with us). All key executives and department managers have been with the company between 15 and 22 years, and over 60% of our staff have been with us for 5 or more years. And that includes field engineers and installers, whose average tenure is well over a decade.
We hire the right people for the job, provide extensive training and mentorship, and promote from within — which all leads to a strong, experienced team and the high rate of retention we’re known for. And all this in an industry notorious for high employee turnover.
Being recognized as a 2024 Best Place to Work affirmed what we’ve always known: investing in people is the best business strategy there is.
Our executive team leadership
