INTRODUCTION
In today’s world, seamless high-speed Wi-Fi is no longer a luxury—it’s a necessity. For a leading multifamily rental organization in New Jersey, providing top-tier connectivity was key to enhancing resident satisfaction and maintaining a competitive edge. While their properties offered a variety of modern amenities, they recognized that true comfort and convenience now hinge on uninterrupted, high-performance internet access. To meet the rising demand for smart technology, remote work capabilities, and seamless streaming, they needed a network solution
that delivered both reliability and speed.
CHALLENGE
The organization faced a critical challenge across three of its properties, including a newly developed 385-unit high-rise. Residents expected high-speed internet that could support multiple devices, and work-from-home setups—all without disruption.
The ideal solution required:
- Finding a provider with a proven track record of delivering exceptional network reliability..
- Finding cutting-edge technology balanced with cost-effectiveness to keep installations affordable.
- Ensuring comprehensive signal coverage that eliminated dead zones throughout each property.
- The Ability to provide advanced network security for residents.
The Solution
To meet these demands, the company turned to Touchstone 1, known for its expertise in deploying top-tier connectivity solutions in multifamily environments. As a RUCKUS Lifecycle Elite Partner, Touchstone 1 leveraged industry-leading technology to design and implement a high-performance network capable of delivering fast, uninterrupted service to every unit.
Key Features of the Solution:
- Enterprise-Grade RUCKUS Networks – Ensured superior speeds and reliable coverage, even in high-density living spaces.
- FUSION Gateway – Provides cutting-edge network management capabilities that ensure ease of monitoring, managing, and optimizing network performance in real time. This results in streamlined network configurations, quick issue resolution, and enhanced productivity. Additionally, the Fusion provides multiple essential security. firewall, and device authentication services to safeguard residents.
- Optimized Infrastructure – Designed to minimize installation costs while maximizing efficiency and performance.
The Results: A Seamless, Future-Ready Experience
Since the installation, the organization has reported consistently fast, secure, and reliable Wi-Fi across all three properties. Even with the growing number of smart devices, gaming activity, and remote workers, the network continues to perform at peak levels.
Resident & Staff Feedback:
• Consistently Strong Connectivity – No dead zones, no lag—just seamless internet access across all areas.
• Future-Proof Infrastructure – The network is built to handle evolving tech demands, ensuring long-term value.
• 24/7 Support & Managed Services – Ongoing monitoring and rapid response capabilities keep residents connected at all times.
With a solution that exceeded expectations, the client is now positioned to stay ahead of future Wi-Fi demands while ensuring superior resident experiences. By choosing Touchstone 1, they’ve transformed internet access from a challenge into a competitive advantage.
PROJECT REQUIREMENTS
- Deploy high-speed, cost-effective Wi-Fi solutions for three NJ properties.
- Ensure comprehensive coverage with zero dead spots.
- Protect resident and property devices with robust network security.
SOLUTION
- Touchstone 1 + RUCKUS Lifecycle Elite Partner Technology
- FUSION Gateway for enhanced security and streamlined network management
- End-to-End Managed Wi-Fi Services for ongoing performance optimization
